Getting Personal is a show dedicated to exploring the human experience in the workplace and connecting with workplace experts. In this episode, we delve into the world of the fire protection and security industry, where “deskless” (on-site, hourly, field technicians) workers play a crucial role. Our guest, Jarrad Smith, a security service manager in the industry, shares his insights and experiences in building a better human experience at work.<\/p>\n\n\n\n
In the fast-paced world of fire protection and security, it’s easy to overlook the fact that employees are not just a headcount but individuals with unique needs and aspirations. As the workplace evolves, it becomes increasingly important to focus on the employee experience and create a culture that values and supports the whole person.<\/p>\n\n\n\n
Jarrad highlights the significance of recognizing employees as resources. He emphasizes the importance of being a supportive and accessible leader, someone who can provide guidance, escalate issues, and offer a listening ear. By fostering strong interpersonal connections, managers can help employees navigate their daily challenges and create a sense of camaraderie within the team.<\/p>\n\n\n\n