{"id":15936,"date":"2025-03-25T15:15:10","date_gmt":"2025-03-25T21:15:10","guid":{"rendered":"https:\/\/compt.io\/?post_type=case-study&#038;p=15936"},"modified":"2025-03-31T12:36:00","modified_gmt":"2025-03-31T18:36:00","slug":"quickbase","status":"publish","type":"case-study","link":"https:\/\/compt.io\/case-studies\/quickbase\/","title":{"rendered":"Quickbase\u2019s 96% Engagement: From Student Loans to Pet Care Benefits"},"content":{"rendered":"\n<h2 class=\"wp-block-heading\" id=\"the_challenge\"><br>Meet: Kevin Sullivan<\/h2>\n\n\n\n<p><a href=\"https:\/\/www.quickbase.com\/\">Quickbase<\/a> is the AI-powered operations platform used by more than 12,000 organizations worldwide to transform ordinary work into extraordinary impact.<\/p>\n\n\n\n<p>Although headquartered in Boston, Quickbase is a worldwide company with employees across the US, UK, Europe, and Asia. As Global Benefits Manager at Quickbase, Kevin Sullivan manages benefits for the company\u2019s 600+ remote-first employees across 46 U.S. states and several international locations.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"the_challenge\">Challenge: manual processes holding back company growth<\/h2>\n\n\n\n<p>Quickbase&#8217;s payroll team was drowning in the manual calculations of reimbursing employees&#8217; expenses. When an employee submitted a claim, staff had to look up previous submissions and calculate the remaining balances.<br><br><strong>&#8220;I married a math major for a very specific reason,&#8221; Kevin jokes. &#8220;The fewer numbers I need to calculate, the better it is for everybody.&#8221;<\/strong><br><br>For a company planning significant growth, this benefit program wasn&#8217;t sustainable.<br>Luckily, Kevin saw an opportunity to streamline how Quickbase handled employee benefits.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"the_solution_\">What next: exploring solutions<\/h2>\n\n\n\n<div class=\"wp-block-group is-layout-constrained wp-block-group-is-layout-constrained\">\n<p class=\"border-text\">Having seen Compt&#8217;s impact firsthand at his previous company. Kevin wanted to verify it was the right solution for Quickbase.<\/p>\n\n\n\n<p><strong>&#8220;I wanted to do my due diligence to understand how the program was working internally and what administrative frictions we had,&#8221; he explains.&nbsp;<\/strong><\/p>\n\n\n\n<p>His team needed:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>A streamlined easy-to-use system to replace manual calculations and tracking<\/li>\n\n\n\n<li>Quick, flexible reimbursements that gave employees more choices<\/li>\n\n\n\n<li>Seamless benefits delivery across their various international locations and an ability to scale as they continue to grow<\/li>\n\n\n\n<li>Built-in compliance with international tax regulations<\/li>\n<\/ul>\n\n\n\n<p>After checking the boxes with his evaluation, he was ready to share Compt with company stakeholders. And when he did, the response was immediate and positive.&nbsp;<\/p>\n\n\n\n<p class=\"border-text\">What impressed everyone was the platform&#8217;s simplicity, flexibility, and adaptable framework, convincing the team that they had found their solution.<\/p>\n<\/div>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"the_solution_\">Solution: the breakthrough<\/h2>\n\n\n\n<p>Quickbase began its journey with Compt by introducing health and wellness stipends for employees worldwide.&nbsp;<\/p>\n\n\n\n<p>The magic of Compt&#8217;s flexibility allowed Quickbase to think differently about wellness. Instead of limiting benefits to traditional gym memberships, they embraced a more inclusive approach. Employees have used their $1,250 annual wellness benefit to reimburse thousands of purchases, including:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>College loans<\/li>\n\n\n\n<li>Gardening equipment<\/li>\n\n\n\n<li>Landscaping projects<\/li>\n\n\n\n<li>PlayStation<\/li>\n\n\n\n<li>Pet care<\/li>\n\n\n\n<li>Running shoes<\/li>\n\n\n\n<li>Travel tickets<\/li>\n<\/ul>\n\n\n\n<p><strong>Kevin explains, &#8220;If you get your health and wellness from gardening, meditating, or hiking&#8230; this means different things to different people.&#8221;<\/strong> Employees quickly caught on to this more expanded philosophy of supporting wellness.<\/p>\n\n\n\n<p>And, because Compt supports global operations with international payroll system integrations and multiple currencies, Quickbase employees worldwide now have equitable access to benefits.&nbsp;<\/p>\n\n\n\n<p><strong>&#8220;An employee in Bulgaria has the same user experience as an employee in the US,&#8221; Kevin shares. &#8220;So nobody can sit there and go, &#8216;Well, why did they have this and we don&#8217;t have this?'&#8221;&nbsp;<\/strong><\/p>\n\n\n\n<p>By adopting Compt, Kevin\u2019s team is offering a unified global benefits experience that works for all employees.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"the_solution_\">Results: impact in action<\/h2>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-28f84493 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-media-text is-stacked-on-mobile\" style=\"grid-template-columns:15% auto\"><figure class=\"wp-block-media-text__media\"><img decoding=\"async\" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-src=\"https:\/\/compt.io\/wp-content\/uploads\/2024\/06\/401-2.webp\" alt=\"\" class=\"wp-image-9566 size-full lazyload\"\/><noscript><img fetchpriority=\"high\" decoding=\"async\" width=\"500\" height=\"500\" src=\"https:\/\/compt.io\/wp-content\/uploads\/2024\/06\/401-2.webp\" alt=\"\" class=\"wp-image-9566 size-full lazyload\" srcset=\"https:\/\/compt.io\/wp-content\/uploads\/2024\/06\/401-2.webp 500w, https:\/\/compt.io\/wp-content\/uploads\/2024\/06\/401-2-300x300.webp 300w, https:\/\/compt.io\/wp-content\/uploads\/2024\/06\/401-2-150x150.webp 150w\" sizes=\"(max-width: 500px) 100vw, 500px\" \/><\/noscript><\/figure><div class=\"wp-block-media-text__content\">\n<p><strong>With 96% of employees using their benefits, Quickbase has created a program that truly meets their people&#8217;s needs and desires.<\/strong><\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-media-text is-stacked-on-mobile\" style=\"grid-template-columns:15% auto\"><figure class=\"wp-block-media-text__media\"><img decoding=\"async\" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-src=\"https:\/\/compt.io\/wp-content\/uploads\/2024\/06\/401-2.webp\" alt=\"\" class=\"wp-image-9566 size-full lazyload\"\/><noscript><img fetchpriority=\"high\" decoding=\"async\" width=\"500\" height=\"500\" src=\"https:\/\/compt.io\/wp-content\/uploads\/2024\/06\/401-2.webp\" alt=\"\" class=\"wp-image-9566 size-full lazyload\" srcset=\"https:\/\/compt.io\/wp-content\/uploads\/2024\/06\/401-2.webp 500w, https:\/\/compt.io\/wp-content\/uploads\/2024\/06\/401-2-300x300.webp 300w, https:\/\/compt.io\/wp-content\/uploads\/2024\/06\/401-2-150x150.webp 150w\" sizes=\"(max-width: 500px) 100vw, 500px\" \/><\/noscript><\/figure><div class=\"wp-block-media-text__content\">\n<p><strong>More time for what matters, with benefit processing reduced from days to just 90 minutes.<\/strong><\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-media-text is-stacked-on-mobile\" style=\"grid-template-columns:15% auto\"><figure class=\"wp-block-media-text__media\"><img decoding=\"async\" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-src=\"https:\/\/compt.io\/wp-content\/uploads\/2024\/06\/401-2.webp\" alt=\"\" class=\"wp-image-9566 size-full lazyload\"\/><noscript><img fetchpriority=\"high\" decoding=\"async\" width=\"500\" height=\"500\" src=\"https:\/\/compt.io\/wp-content\/uploads\/2024\/06\/401-2.webp\" alt=\"\" class=\"wp-image-9566 size-full lazyload\" srcset=\"https:\/\/compt.io\/wp-content\/uploads\/2024\/06\/401-2.webp 500w, https:\/\/compt.io\/wp-content\/uploads\/2024\/06\/401-2-300x300.webp 300w, https:\/\/compt.io\/wp-content\/uploads\/2024\/06\/401-2-150x150.webp 150w\" sizes=\"(max-width: 500px) 100vw, 500px\" \/><\/noscript><\/figure><div class=\"wp-block-media-text__content\">\n<p><strong>Choices that fit every life, with over 1,300 vendors allowing employees to use their benefits in ways that truly improve everyday life.<\/strong><\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n\n\n\n<p>The employee adoption numbers speak volumes: 96% of Quickbase&#8217;s employees actively use Compt, using more than 1,300 vendors for their benefits.<\/p>\n\n\n\n<p>Employees now customize their benefits for their unique needs \u2014 from landscaping projects to pet care, college courses, and wellness activities. The program keeps improving to match Quickbase\u2019s diverse workforce.<\/p>\n\n\n\n<p>The wellness stipend&#8217;s impact on employees exceeded Kevin\u2019s expectations. In fact, employee response was so positive that last year, Kevin expanded the program to add remote work internet allowances and commuter benefits for hybrid employees.<\/p>\n\n\n\n<p>And, those days of manual calculations that took payroll days, sometimes weeks, are in the rear-view window. Now, getting through claims is a breeze with Compt.<\/p>\n\n\n\n<p>Kevin also loves how Compt&#8217;s flexibility helps his team react quickly to employee feedback. For example, when employees mentioned the need to increase the commuter stipend, he was able to offer this request in less than a week.<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-style-plain is-layout-flow wp-block-quote-is-layout-flow\">\n<p><strong><strong>I didn&#8217;t have to sell Compt. Compt pretty much sold itself<\/strong>.<\/strong><\/p>\n\n\n\n<p class=\"has-text-align-left has-secondary-color has-text-color has-link-color has-small-font-size wp-elements-f6d74ea0c9d2f5ed8610fd8bc701c642\"><em>Kevin Sullivan. Global Benefits Manager at Quickbase<\/em><\/p>\n\n\n\n<p><\/p>\n<\/blockquote>\n\n\n\n<div class=\"wp-block-group has-primary-background-color has-background is-layout-constrained wp-container-core-group-is-layout-db32e940 wp-block-group-is-layout-constrained\" style=\"padding-top:var(--wp--preset--spacing--60);padding-right:var(--wp--preset--spacing--60);padding-bottom:var(--wp--preset--spacing--60);padding-left:var(--wp--preset--spacing--60)\">\n<h2 class=\"wp-block-heading\" id=\"about-carrot\">Future: what\u2019s next with the partnership<br><\/h2>\n\n\n\n<p><strong>Adapting benefits to changing needs <\/strong><\/p>\n\n\n\n<p>With a 96% platform adoption rate and overwhelmingly positive feedback, Quickbase&#8217;s benefits program has found its groove. <strong>&#8220;Every experience we&#8217;ve had with Compt has been fantastic. Accessibility has been great,&#8221; Kevin shares.<\/strong><\/p>\n\n\n\n<p>Looking ahead, his team is exploring ways to bring its current tuition reimbursement program, a manually intensive process via spreadsheets and emails, over to Compt. They\u2019re also looking into more ways to further engage with their employees with an employee recognition program.<\/p>\n\n\n\n<p>For a global company that started with mountains of manual calculations, this satisfaction speaks volumes about how far they&#8217;ve come \u2014 and hints at even better things ahead for Quickbase.<\/p>\n\n\n\n<p><em>Imagine a world where your benefits aren&#8217;t just a checkbox, but a powerful tool for employee engagement, satisfaction, and growth.&nbsp;Discover how Compt can reduce administrative headaches, give your employees real choices, and create a truly global, inclusive benefits experience for your team.&nbsp;<\/em><\/p>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-left is-layout-flex wp-container-core-buttons-is-layout-fc4fd283 wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link elementor-button wp-element-button\" href=\"https:\/\/www.compt.io\/request-a-demo\">Explore Compt today<\/a><\/div>\n<\/div>\n<\/div>\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Quickbase replaced manual tracking with a personalized benefits program, empowering employees to prioritize what matters most.<\/p>\n","protected":false},"featured_media":8247,"template":"","meta":{"_acf_changed":false,"content-type":"","footnotes":""},"class_list":["post-15936","case-study","type-case-study","status-publish","has-post-thumbnail","hentry"],"acf":{"related_logo":15961,"number_1":"96%","title_1":"Team engagement","description_1":"Employees enjoy using the platform and feel engaged showing the program truly meets their needs.","number_2":"90","title_2":"Minutes","description_2":"Benefit processing now takes just 90 minutes instead of days.","number_3":"1300+","title_3":"Vendors","description_3":"A wide range of vendors let employees use benefits in ways that improve daily life."},"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.1 (Yoast SEO 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